Last updated: 2026-09-26
Goalie Vision is a tool for recording, tagging, and analyzing goaltender performance in youth hockey. This policy explains what we collect and why.
Only a parent or guardian may create the main account. A goalie’s profile, video, and stats remain under that account. The parent can create a view-only subaccount with a name, username, and password for a goalie or family member, select which goalies it can access, reset its password, or remove it. Subaccounts do not require an email address and cannot change profiles, upload footage, or manage billing. Subaccount passwords are stored as salted hashes. Removing a subaccount ends its login access immediately; deleting the parent account also deletes its subaccounts.
We deliberately collect birth year rather than a full date of birth, and gender is optional.
After a completed game or practice has been scanned and its customer clips and private learning clips have been verified and backed up, we keep the original recording for a further 72-hour correction window. We then remove the full recording and its tagging-playback copy. Missing clips, unfinished learning work, backup failures or support holds delay removal. A full recording is kept separately for longer-term testing only with documented permission. Unfinished games follow the separate inactivity policy shown during upload, with warning emails before removal. Confirmed-shot clips, explicitly rejected suggestions, and short background or unmatched moments from completed games support future shot-detection training. Assumed non-shots are kept separate from human-confirmed judgements. If a label is corrected, its older evidence may be retained for analysis but is excluded from training under that old label. These private clips and detection features are kept until you delete the source session or account; those deletions also remove associated training records and footage, including encrypted offsite learning copies through background deletion. Private coach links expire after the period you choose (up to 30 days) and can be turned off immediately.
A signup-reminder record is kept so we can prove the permission you gave, prevent duplicate reminders, and honor an unsubscribe. It is never created from anonymous funnel analytics, a feedback message, or an unchecked box.
If you check the optional reminder box during signup and do not finish creating an account, Goalie Vision may send one reminder after a short delay. We check again before sending and do not send it if the account has already been created. Every reminder identifies Goalie Vision, includes our business address, and provides an unsubscribe link that works without logging in.
Your goalie's full profile, video, and stats are normally visible only to your account. A general view-only report link shows the report it belongs to until you turn the link off. A private coach-review link shows only the clips you select, expires automatically, and lets that coach return notes. Goalie Vision does not list, match, sell, or contact coaches.
Friend highlights are off by default. When a parent enables them, friends can see only clips that a parent explicitly marked as highlights. Service providers that help us operate Goalie Vision may process limited information on our behalf, including payment processing, email delivery, hosting, and storage. They may use it only to provide those services to us.
Goalie Vision is supported by subscriptions and does not show advertising inside the product or sell personal information. On our signed-out marketing pages, we use the Meta Pixel to measure whether our own Facebook and Instagram ads lead to website visits and completed parent/guardian account registrations. Meta may receive standard browser and device information and set or read its own cookies under its privacy policy. When a parent/guardian successfully creates an account, we may also send Meta a one-way hashed version of the account email and a random event code so Meta can match and deduplicate that registration. We do not send Meta goalie names, birth years, uploaded footage, shot tags, reports, or other product activity.
Our own funnel reporting stores aggregate counts and, for up to 14 days, a one-way hash of a random daily browser token so repeated steps in the same signup journey are counted once. It does not store the raw token, IP address, browser details, email address, or Meta click identifier.
You can download a copy of your data from Account settings. You can also submit a password-confirmed deletion request there; a seven-day safety window lets you cancel through support before permanent removal. If you're in a jurisdiction with specific data rights (e.g. GDPR in the EU/UK, or similar laws elsewhere), those rights apply in full.
Questions or deletion cancellations can be sent to support@goalie-vision.com.